Shipping Policy – Xavi Jewels

At Xavi Jewels, we are committed to delivering your jewellery safely and on time. Please read our shipping policy carefully to understand how your order will be processed and delivered.

Order Processing Time

  • All orders are processed within 1–3 business days after order confirmation.

  • Orders are not shipped or delivered on Sundays or public holidays.

  • In case of high order volumes, shipments may be delayed slightly. If there is a significant delay, we will contact you via email or phone.

Shipping Locations

  • We currently ship across India.

  • International shipping is not available at the moment (can be updated later if needed).

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • We may offer free shipping on selected products or during promotional offers.

Estimated Delivery Time

  • Standard Delivery: 4–7 business days after dispatch

  • Delivery times may vary depending on your location, courier partner, weather conditions, or unforeseen circumstances.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email/SMS.

  • You can track your order using the provided tracking link.

Packaging & Safety

  • All Xavi Jewels products are packed securely to ensure they reach you in perfect condition.

  • Jewellery items are handled with extra care during packing and dispatch.

Delivery Issues

  • If your order is delayed, lost, or damaged during transit, please contact us within 48 hours of delivery.

  • We will coordinate with the courier partner to resolve the issue as quickly as possible.

Incorrect Address

  • Please ensure that your shipping address and contact details are correct at checkout.

  • Xavi Jewels is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Contact Us

If you have any questions regarding shipping, feel free to contact us:

📧 Email: care@xavijewels.com